Practo’s pricing can combine a software subscription with separate fees on bookings or leads that come through its consumer platform. The exact numbers vary by plan, city and change over time, so no blog can give you a figure you can trust. The only reliable number is the one you work out from your own invoices and it is easy to do.
If you’ve ever tried to pin down “the Practo commission,” you’ve probably found conflicting numbers and strong opinions. That’s because there isn’t one figure, what you pay depends on which Practo products you use and how patients reach you. This guide clears up the confusion, then shows you how to work out your own real cost from the one source that can’t be wrong: your invoices.
Practo Ray vs the Practo Marketplace
It helps to separate two things that often get blurred. Practo Ray is the practice-management software you use to run your clinic, and it is billed as a subscription. Practo also operates a consumer marketplace where patients discover and book doctors, and separate telemedicine and paid-listing products sit alongside it. Charges can appear as a subscription for the software, and separately as fees tied to bookings, leads or online consultations from those consumer products.
This distinction matters, because Practo itself states that it does not charge doctors a commission. It describes its marketplace technology fees as charged to clinics and hospitals, not individual practitioners. Any per-consultation commission relates to its separate online-consultation marketplace, not the Ray subscription. So, whether you pay anything beyond your subscription depends on which Practo products you actually use – which is exactly why your own invoice is the only reliable guide.
Why There Is No Single “Practo Commission” Number
Because those elements differ by plan and location, and are revised from time to time, any fixed percentage you read online may simply be wrong for your account. A figure that was true in one city last year may not match your invoice today. Rather than trust a number from a forum, treat your own invoice as the source of truth.
Where Fees Can Hide
When you look, check for more than the headline subscription:
- Booking or lead fees: a charge tied to each online booking or lead from the marketplace.
- Add-on charges: extras such as additional users, SMS or reminders.
- Per-transaction charges: anything billed per transaction or per confirmed appointment.
- Contract terms: minimum periods or early-exit conditions.
How to Calculate What You Actually Pay
Pull your last two or three invoices and work through this:
- Subscription: note the fixed software fee you pay per month or year.
- Per-booking or lead fees: find any charge tied to bookings or leads, it may be a flat amount per booking or a percentage of the fee.
- Monthly volume: count how many such bookings or leads you get in a typical month.
- Multiply: volume times the per-booking or percentage fee equals your monthly variable cost.
- Total: add the subscription. That is your true monthly cost.
Do this for a busy month and a quiet month. The gap between them shows how much your cost rises simply because you got busier which is the core downside of any commission model.
Compare It to a Flat, Zero-Commission Plan
Once you know your real total, compare it against a flat-fee tool that charges the same amount regardless of bookings. The question is not which has the lower sticker price, but which costs less across a full year at your actual volume. For most growing clinics, variable booking fees are what tip the balance. Our guide to flat fee versus commission software shows the pattern in detail.
What to Weigh Besides Cost
Cost is not the only factor. Consider whether you value the marketplace’s patient discovery, how easily you can export your data if you leave, whether there is contract lock-in, and the support you get. Our honest Practo Ray versus Medisray comparison lays these out side by side so you can decide on more than price alone.
If Commission Is Your Sticking Point
If the variable fees are what bother you, a flat-fee model removes them entirely. Medisray is a zero-commission Practo Ray alternative on fixed monthly plans (currently ₹999 and ₹1,999 per month), so your booking volume never changes your software bill.
The honest answer to “how much commission does Practo Ray charge” is: it depends, and only your invoice knows for sure. Practo Ray’s software is a subscription, and any commission tends to relate to its separate marketplace and online-consultation products. Practo itself says it doesn’t charge doctors a commission. So, do the ten-minute calculation above before you form a view. Then, if variable fees are what’s stinging, weigh a flat, zero-commission plan against your real yearly number.
Frequently Asked Questions
How much commission does Practo Ray charge?
There is no single reliable figure, because costs vary by plan, city and time, and can mix a subscription with booking or lead fees. Practo Ray’s software itself is a subscription, and Practo states it does not charge doctors a commission. Any commission relates to its separate marketplace products. Use your own invoices to find your real number.
Is Practo Ray free?
No. Practo Ray is paid practice-management software, and separate marketplace fees may apply to bookings or leads. Check your plan and invoices for what you are charged.
How much does Practo Ray cost per month?
It depends on your plan and location, and any booking or lead fees on top. The reliable way to know is to read your own invoices rather than a general figure.
Does Practo charge per booking?
It can, for bookings or leads coming through the Practo marketplace, separate from the software subscription. Confirm what appears on your invoice.
How do I calculate my real Practo cost?
Add your fixed subscription to your per-booking or lead fees multiplied by your monthly volume, and compare a busy and a quiet month to see how it scales.
What are the best Practo Ray alternatives in India?
There are several, including flat-fee, zero-commission tools like Medisray. Compare on total yearly cost at your volume, data portability, contract terms and support.
Is there a zero-commission alternative to Practo Ray?
Yes. Flat-fee tools such as Medisray charge a fixed plan fee with no commission on bookings, so your cost does not rise as you get busier.
Can I export my data from Practo Ray if I switch?
Check your contract and the platform’s export options before moving. Being able to take your data out in a usable format is essential to switching cleanly.
Does Practo take a commission from doctors?
Practo states that it does not charge doctors a commission, describing its marketplace technology fees as charged to clinics and hospitals. Any per-consultation commission relates to its separate online-consultation products. The exact arrangement depends on which products you use, so verify it on your invoice.