Dental Clinic Management Software
Dental clinic software built for Indian dentists, not retrofitted.
Why Dental Practices Break Generic Clinic Software
A GP visit is one consultation, one prescription, one billing line. A dental case is not. An RCT runs across 2-4 visits, involves a lab component, requires materials-level billing, and needs to be planned in stages the patient has already agreed to. A braces case spans 18-24 months and 20+ appointments. A periodontal patient needs charting that captures pocket depths and bleeding scores, not a free-text clinical note.
Tooth surfaces can't be recorded
Other platform users specifically flag that affected surfaces of a tooth cannot be documented, critical for filling cases where the surface treated determines the fee.
No treatment plan phasing
You cannot phase a ₹40,000 full-mouth case across 6 visits and bill each visit against the agreed total without rebuilding it from scratch every session.
No lab tracking
Crown sent Monday. No system record of which lab, when it returns, or which patient it belongs to. Someone calls to check manually or the lab job gets missed entirely.
No dental recall automation
6-month check-up reminders require someone to manually set them per patient. Nobody actually does this consistently after the first three months.
No specialty EMR templates
A periodontal chart, an endodontic record, and an orthodontic adjustment note are not variations of a GP prescription, they are different documents with different clinical fields.
What is different for dentistry
Visual dental chart:
- FDI and Universal notation. Tap a tooth, log the finding and treatment needed.
Multi-visit treatment plans:
- Estimate, phase, bill and track progress across 3-6 visits without re-explaining to the patient.
- Periodontal chart, endodontic records, orthodontic tracking.
Lab order tracking
- Crowns, bridges, aligners - know what is at the lab and when it is coming back.
- Patients see the plan, approve it, and pay in parts or in full.
- 6-month check-ups, cleaning recalls, ortho adjustments - scheduled and sent automatically.
Medisray vs. Practo Ray vs. Eka Care | Where the Gaps Are
All three are real platforms used by Indian doctors. Here is what each actually offers a dental practice – and where each falls short:
| Category | Practo Ray | Eka Care | Medisray ✓ |
|---|---|---|---|
| Free plan | 7-day trial only → ₹11,988-₹17,988/year | No free version. No free trial. | Free during full beta - no expiry, no credit card |
| Booking commission | 10-15% per booking via Practo marketplace | Not disclosed - no commission-free commitment | 0% commission on every booking, forever |
| Dental tooth chart | Basic tooth notation; affected surfaces can't be recorded (confirmed by dental users) | No dental-specific charting - general EMR only | Full FDI + Universal notation, surface-level finding and treatment logging per tooth |
| Multi-visit treatment plan + phased billing | Treatment plans exist but visit-by-visit phased billing not a featured workflow | Not built for dental case management - hospital-grade general EMR | Build full treatment plan, get patient approval, bill per visit against the approved total |
| WhatsApp recall reminders | SMS/email reminders only - no WhatsApp automation | Not a core dental recall feature | Automated WhatsApp recalls by treatment type - set once, runs on its own |
| Lab order tracking | No dedicated crown/bridge/aligner lab tracking workflow | No dental lab tracking | Crown, bridge, denture, aligner lab jobs tracked per patient visit - status visible at a glance |
| Dental-specific EMR templates | Customisable templates - but not dental specialty templates (perio, endo, ortho) | Primarily chronic care and GP templates - no dental specialty modules | Periodontal chart, endodontic records, orthodontic tracking, paediatric dentistry templates included |
| Suited for solo dentist | Practo marketplace model penalises established practices - you pay commission on patients already yours | Hospital-grade complexity - heavy for a solo practice | Built for solo and small dental practices from the ground up |
Zero commission is especially valuable in dentistry
A single RCT can be ₹6,000-₹12,000. A full-mouth rehab can be ₹50,000+. At a 10% commission on just 5 patients a month, that is ₹15,000-₹25,000 straight out of your practice into someone else’s account. Medisray takes none of it.
The Real Cost of 10% Commission in a Dental Practice
Dental treatments are the highest-fee outpatient procedures most Indian clinics handle. A 10% commission model is far more damaging to a dental practice than to a GP practice – because the per-case values are much higher.
| Treatment | Typical Fee | 10% commission (other platforms) | Medisray (0% commission) |
|---|---|---|---|
| Scaling & Polishing | ₹1,500 | ₹150 per patient | ₹0 |
| Root Canal Treatment | ₹7,000 | ₹700 per patient | ₹0 |
| Crown / Cap | ₹9,500 | ₹950 per patient | ₹0 |
| Braces (full case) | ₹45,000 | ₹4,500 per case | ₹0 |
| Full-mouth rehabilitation | ₹65,000 | ₹6,500 per case | ₹0 |
| 5 mixed patients / month | - | ₹12,800+ lost monthly = ₹1.5 lakh / year | ₹0 lost - every month, every year |
Five patients a month with a mix of routine and complex treatments and you are losing over ₹12,800 per month that is more than ₹1.5 lakh per year to a platform that treated none of those patients. UPI QR payments through Medisray settle directly to your bank account. There is no per-transaction fee, no monthly commission reconciliation, no percentage deducted from your income.
Your growth path
Who it works for
1
Solo dental practices
General dentistry, endodontists, periodontists.
2
Orthodontic clinics
3
Small dental chains
4
Dental pediatricians
“A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy.
Mr. Williams
“A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy.
Mr. Williams
“A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy.
Mr. Williams
Questions Dentists Ask Before Switching
Is Medisray actually free or is this another 14-day trial?
Does Medisray support FDI notation? That is what Indian dentists use.
Yes. FDI (two-digit) notation is the default. Universal (1-32) notation is also supported and can be set as your default if you prefer. The chart lets you tap any tooth to log conditions, mark planned treatment, record which surfaces are involved, and track completion. All tied to the patient’s treatment plan and billing. No FDI-to-Universal translation needed.
Can I track my lab work - crowns, bridges, aligners sent out?
Yes, and this is one of the things that consistently gets lost in general clinic software. Every item sent to a lab is logged against the patient visit: what was sent, which lab, when it was dispatched, expected return date. You see all open lab jobs on one screen. When work comes back, you mark it received and it links to the next appointment. The alternative, calling the lab to ask about a case you cannot remember sending is what most dental practices currently do.
How does the WhatsApp recall system work for a dental practice?
You set recall intervals once per patient or per treatment type. Six months after a routine cleaning, three months after scaling and root planing, the week before an ortho adjustment. The reminders go out automatically via WhatsApp on schedule. You do not need to set individual reminders per patient. The system handles it. Practo sends SMS and email. WhatsApp open rates in India run at 90%+ – for a reminder that needs to bring someone back after 6 months, the channel matters.
Is there any commission on UPI payments or online bookings?
None. UPI QR code payments settle directly to your bank account. Medisray takes no percentage of the transaction. Online bookings made through your Medisray booking link have zero commission attached. We make money when practices grow and upgrade to paid plans. Taking a cut from your income on the free plan is not our model.
What happens to my patient data if I need to stop using Medisray?
Ortho cases are one of the specific workflows Medisray is built around. A full braces or aligner case spans 20-30 visits over 18-24 months. The treatment plan holds the full case: arch wire sequence, adjustment notes, overjet/overbite measurements, fee tracking against the total the patient approved at the start. You open the patient record at visit 14 and everything from visit 1 is there, structured, searchable, and tied to the billing history. You are not rebuilding context at every appointment.
My orthodontic cases run 18 months - can the software handle that?
Your data is yours. You can export your full patient records, treatment plans, billing history, and documents at any point. We do not hold data as leverage to keep your subscription active. If you leave, you leave with everything you came with plus whatever you built during your time on Medisway.
I am in a Tier-2 city - will setup be complicated without IT support?
Medisway is fully cloud-based. There is nothing to download, no server to configure, no IT team needed. You open a browser, create your account, add your clinic details and doctors, and you are ready. Dentists across Tier-2 and Tier-3 cities are the primary audience this was built for not metro clinics with dedicated admin teams. If you get stuck at any point, our team is reachable on WhatsApp directly.
See the Tooth Chart and Treatment Planner in Action
The fastest way to know if Medisray fits your practice is to run a real case through it. Book a patient, build a multi-visit treatment plan, log a lab order, generate an itemised estimate. The 15-minute demo walks through all of this with someone from the Medisray team, not a recorded video.
Or start free today. No credit card, no timer. A dental practice that sees 5-8 patients a day will have a clear enough picture by the end of the first week.