About Us
We built Medisray because Indian clinics deserve better than an American product with a rupee price tag.
A short story of why Medisray exists and the small promise we make to every clinic that signs up.
Our Story
Before Medisray was a product, it was a question.
Our team has spent time in clinics. Not in investor meetings or startup accelerators, but in actual clinic waiting rooms, behind reception desks, and in consultations with doctors across different cities, different specialties, and different practice sizes. Tier-2 Tier-3 towns. Solo practitioners. Multi-doctor groups. General physicians. Pediatricians. Gynecologists. Dentists.
The question they kept asking was a simple one: why is adoption of clinic software so low in India, even when the products exist?
The answers came back remarkably consistently, regardless of the doctor’s city or specialty:
The software costs more than it saves:
Subscription plus commission plus gateway fees add up to a number that makes the ROI hard to justify for a clinic doing 150 consultations a month at ₹300 each.
The software was built for someone else:
General platforms designed for large hospital chains, or imported tools built for US and UK healthcare workflows, adapted for India with a rupee price tag and not much else.
The staff won't use it:
If the receptionist needs training measured in weeks rather than minutes, and if the interface requires a reliable connection and a specific device, the system gets abandoned within a month.
The platform owns the patient relationship:
On aggregator-based platforms, patients are listed as users of the platform, not as the clinic’s patients. Switch platforms, and the booking history goes with the platform.
None of these problems were technical. They were decisions. Decisions made by software companies whose incentives were not aligned with the doctor’s.
That research became Medisray.
What We Believe
Simple beats powerful
- The best feature is the one your receptionist uses confidently on day one. Not the one that impressed someone in a demo. Complexity is not a sign of quality. It is a sign of prioritizing the wrong things.
₹ Zero commission. Always!
- Your consultation fee is yours. Every rupee of it. We earn from a flat subscription fee. We do not take a percentage of your bookings. We never will. That is a structural decision about how this business makes money.
Your data is protected the way it should be
- Patient records are encrypted with AES-256 and hosted on HIPAA-compliant servers. Never sold. Never shared with advertisers. Exportable by you at any time, in standard formats, with no exit fee.
Built for the clinic, not the enterprise
- We are not building a hospital management system. We are not building an aggregator. We are building clinic software. Focused, purposeful, and without the feature bloat that makes your receptionist avoid the screen.
Indian problems need Indian-built solutions
- WhatsApp-first. UPI-first. Low-bandwidth-first. Designed to work on intermittent or low-bandwidth connections, not just the ones with fibre in metro co-working spaces
No hidden costs
- We believe in being upfront about what Medisray costs. No surprises after you sign up. No fees that appear after the first month. What we tell you the cost is, is the only cost.
Data and Compliance
| Security & Privacy Features | Description |
|---|---|
| AES-256 Encryption | All patient data stored in Medisray is encrypted at rest using AES-256, the same standard used in banking and financial systems. Data in transit is encrypted using TLS 1.3. |
| HIPAA-Compliant Servers | Medisray is hosted on HIPAA-compliant infrastructure. Server-level controls, access logging, and independent auditing are in place. |
| ISO 27001 Infrastructure | The underlying infrastructure operates under ISO 27001 information security management standards, independently audited and certified. |
| No Data Sale | Patient data is never sold, shared with advertisers, or used to train AI models without the clinic's explicit knowledge and consent. |
| Data Export, No Lock-in | All patient data is exportable on demand in standard CSV format, at any time. Your records leave with you if you choose to switch. |
Why Medisray is Different
01
Medisray is Built for Your Practice, Not Platform Competition
Some platforms are built around a patient discovery marketplace. A search engine for doctors, where patients find practitioners and book through the platform. That model is not inherently wrong, but it creates a specific set of incentives: the platform wants patients to search and book through it, which means showing multiple doctors, rewarding visibility spend, and making the practice’s growth dependent on the platform’s algorithm.
Medisray clinic software does not work this way. There is no feed of competing doctors. Your patients book your clinic.
02
We are not enterprise software wearing a small-clinic disguise
Some enterprise healthcare platforms are well-built, but they’re designed for a different problem managing chronic disease populations at scale, with condition tracking and research integrations.
A solo GP or a pediatrician in a tier-2 city does not need any of that. They need an appointment list, a working EMR, clean billing, and WhatsApp reminders that actually reach patients. Medisray is built for that clinic.
03
Built to fit your clinic from day one
Many AI-first healthcare platforms are building ambitious, all-in-one health ecosystems. In the process, doctors often end up using a general-purpose EMR that doesn’t fully match how their clinic actually runs, with setups that take time to learn and adapt.
Medisray takes a different approach. Our AI is built around your day-to-day clinic workflow not the other way around. From appointments to EMR to billing, everything works from day one, with AI enhancing speed and accuracy instead of adding complexity.
04
No hidden costs.
What we tell you the cost of Medisray is, is the only cost. No fees that appear after the first month. No commission deducted from your earnings. No gateway charges passed to you on top of the subscription. The subscription is the cost. That is the whole list.
Run your clinic without the chaos. Start with the Free plan, today.
Medisray works on day one. There’s no onboarding consultant, no implementation project, no enterprise kickoff call. You sign up, your receptionist learns the appointment screen in 5-15 minutes, and your clinic is running on digital records by the end of day.
If you want to see how it works with your specialty’s workflows before committing, book a 15-minute demo. We’ll show you the parts that matter to your practice not a scripted product tour.
Zero commission. Transparent pricing. No lock-in. Built in India, for Indian clinics.
Frequently asked questions
What is Medisray and who makes it?
Medisray is a clinic management software built for handling appointment scheduling, digital EMR, e-prescriptions, billing, and WhatsApp-first patient reminders, with zero commission on every booking. It is a product of CyberX Info System, an ISO 27001-certified technology company incorporated in India.
Where is Medisray based and is it an Indian company?
Yes. Medisray is built by CyberX Info System, incorporated in India. The founding, engineering, and support teams are all India-based. Medisray was built because the team spent time in clinics across India and heard the same problems repeatedly: software too expensive, too complicated, or not designed for how Indian clinics actually work.
Is Medisray safe for storing patient data?
Yes. All patient data in Medisray is encrypted with AES-256 at rest and TLS 1.3 in transit. The platform is hosted on HIPAA-compliant, ISO 27001-certified infrastructure.
Why did Medisray choose a zero-commission model?
Because commission-based platforms create an incentive structure that works against the doctor. When a platform earns money on every booking, it wants patients searching and booking through the platform, not through the clinic directly. That means showing patients multiple competing doctors, rewarding visibility spend, and making the practice dependent on an algorithm. Medisray clinic software earns revenue only from a flat subscription. Your patients book your clinic. Your clinical reputation builds your practice. We take no percentage of your consultation revenue.
What kinds of clinics is Medisray built for?
Solo GPs and specialists running a private OPD. Pediatricians needing an IAP vaccination schedule, WHO growth charts, and WhatsApp parent reminders. Gynecologists needing antenatal scheduling, obstetric EMR templates, and trimester-tagged report uploads. Two-to-four doctor group practices sharing a patient database. Doctors transitioning from paper records who need a system their receptionist can learn in 30 minutes.
How is Medisray different from others?
Three differences that hold across all competitors. First, Medisray clinic software charges zero commission on every booking, permanently.
Second, Medisray builds specialty-native modules: IAP vaccination schedule for pediatricians, OB-GYN EMR templates for gynecologists built in, not added on.
Third, no hidden costs. What we tell you about Medisray costs is the real costs.
Is Medisray free? What does it cost?
Medisray offers a full-access free plan during its beta period, not a capped trial with a countdown timer or a credit card requirement. Beyond the free plan, three paid tiers are available: Essential, Professional, and Enterprise. Zero commission applies on every plan, always.